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How It Works

Whether you are an individual seeking care or an employer setting up your team, getting started is simple. No waiting rooms, no hassle.

A person comfortably completing their healthcare intake on a laptop from home

For Patients

Getting quality healthcare has never been easier. Follow these simple steps to receive care from the comfort of your home.

  1. 1

    Create & Complete

    Create your secure patient account, choose your preferred pharmacy, and complete your intake form online at your convenience.

  2. 2

    Upload Your Information

    Securely upload your medical history, current medications, and any relevant documents through our patient portal.

  3. 3

    Provider Review

    Your clinician reviews your case and develops a personalized care plan. For most patients, this happens asynchronously with no appointment needed.

  4. 4

    Laboratory Testing (If Needed)

    If lab work is needed, your provider will order the appropriate tests. Your provider reviews the results before finalizing or updating your treatment plan.

  5. 5

    Prescription Processing

    Once your provider approves your treatment, your prescription is sent directly to your preferred pharmacy, often within 24 to 48 hours.

  6. 6

    Follow-Up Communication

    Receive follow-up messages from your provider, ask questions, and manage your ongoing care through our secure patient portal.

For Employers

A simple onboarding process designed for busy employers. Here is how to get started with our employee healthcare program.

  1. 1

    Schedule a Consultation

    Book a brief call to discuss your team size, needs, and how the program works. No obligations.

  2. 2

    Submit Your Employee Roster

    Provide a basic list with first name, last name, and work email for each team member you want to enroll.

  3. 3

    30-Day Free Trial Begins

    Your team gets immediate access to our 24/7 virtual clinic with no platform fees during the trial period.

  4. 4

    Employees Receive Portal Access

    Each team member receives a secure invitation to their dedicated health portal to book appointments.

  5. 5

    Team Begins Using Tele Meds

    Employees connect with licensed providers 24/7, from anywhere in the country. No waiting rooms.

  6. 6

    Monthly Membership Activates

    After 30 days, your subscription transitions to $10/employee/month with automated billing. First 2 visits per employee per year are free.

What Employers Get

No platform fees for 30 days
Predictable $10/employee/month cost
High-level utilization reporting
No long-term contracts
Secure monthly billing via payment network
HIPAA-compliant privacy

Ready to Get Started?

Whether you are a patient looking for convenient care or an employer wanting to support your team, we make it simple.