Question 1

How do I get started?

Accepted Answer

Create your patient account, complete your intake form, and choose your preferred pharmacy. Your clinician will review your case and reach out with a care plan. It's quick and straightforward.

Question 2

What happens during my first appointment?

Accepted Answer

During your first visit, your clinician will review your medical history, discuss your current health concerns, and create a care plan tailored to your needs.

Question 3

Do I need insurance?

Accepted Answer

No. We are a cash pay practice. You pay directly for services without going through insurance, which keeps pricing transparent and simple.

Question 4

How much do services cost?

Accepted Answer

Our pricing is transparent and upfront. Contact us for current pricing on specific services. There are no hidden fees or surprise bills.

Question 5

How do I get a prescription refilled?

Accepted Answer

Submit your refill request through our patient portal. Your clinician will review your information and process your refill, typically within 24-48 hours.

Question 6

What is telehealth?

Accepted Answer

Telehealth allows you to connect with your clinician via secure video call or asynchronous messaging. No in-person visit required.

Question 7

What payment methods do you accept?

Accepted Answer

We accept major credit cards, debit cards, and HSA/FSA cards. Payment is collected at the time of service.

Question 8

Is my health information secure?

Accepted Answer

Yes. We follow HIPAA-conscious practices and use secure, encrypted systems to protect your health information.

Frequently Asked Questions

How Appointments Work

Cash Pay Structure

Prescription Refills

Telehealth

Payment

Privacy & Security

Still have questions?